Our Value Based Goals
We will assist consumers in achieving and sustaining the highest level of independence in their homes and communities, with service options founded upon evidence-based practices and recovery principles.
We will maintain our consumer-oriented philosophy, which has established PMHC as not just a provider of services, but also as an advocate for individuals with mental illness, intellectual disabilities and co-occurring disorders.
We acknowledge the link between addiction and mental illness and will utilize best-practice models in treating individuals in a coordinated and unified manner that supports recovery from their co-occurring disorders. We will work in collaboration with consumers, families, and with other community agencies and organizations.
We strive to empower consumers in their progress toward recovery.
We will maintain our commitment to continuous quality improvement for our agency and for the field of Human Services.
We will recruit quality professionals and promote professional development and personal growth for all PMHC employees.
We will embrace the principles of Trauma Informed Care and will help to create an emotionally and physically safe and supportive environment by realizing the prevalence of trauma.
“Bob” is a middle-aged man who has been coming to PMHC for several years. He has seen at least three therapists, and finally found “the right fit” with “Steve,” and they have been working together, consistently, for the past year.
At the beginning of building their therapeutic relationship, Bob was very closed off, quiet, and resistant to share his thoughts. Steve used many therapeutic techniques with Bob like Self-talk, Motivational Interviewing and CBT, and over time, despite Bob’s resistance, he became more vulnerable in expressing his thoughts.
Bob eventually began to share his struggles with chronic pain and addiction struggles associated to his pain. He opened up about his previous volatile relationship, depression, anxiety, and low self-esteem. At his lowest point in therapy, he wanted to quit, however, with Steve’s patience, compassion, and dedication with this client, he continued to guide him in a positive direction.
The turning point in Bob’s therapy was his ability to trust Steve enough to show emotion during a session. “This is the first time I’ve cried in a long time” Bob said and he was able to express his thoughts of being able to forgive himself for previous mistakes and set clear goals for the future. “I broke away from the old Bob and I’m now excited to know the new Bob.”
Since that time, Bob has reconnected with his faith, learned forgiveness, worked through his grief from his D&A use and emotional detriment caused in his previous relationship. He has learned self-care, has changed his self-talk, and utilizes de-escalation techniques. He has also found support in his sobriety.
Bob feels he prepared to fill his personal schedule with more daily activities/self-care and feels that soon he will be able to live his life without his ongoing therapy sessions. He is grateful for the support he received from PMHC.
“B”: A Forensic Service Program (FSP) Success Story
I started providing therapy services for “B” in April 2022, right after he successfully completed probation. I noticed that he was always upbeat and easily engaged in therapy. As I continued to work with him, I also learned that “B” was a positive presence both at home and at work.
“B” works five days a week. He recently received a five-year service award from his employer. Due to his strong work ethic and excellent customer service skills, he also earned a large merit raise this year. “B” is a valued employee who maintains good rapport with customers, coworkers and management.
“B” has created healthy balance in his life through employment, going to the gym several times each week, and spending quality time with family and friends. A sports enthusiast, he enjoys watching football and baseball and sharing his encyclopedic knowledge of sports with others.
“B” is a shining FSP success story because not only is he a productive member of society, but also a positive presence in the lives of all who know him.
Clients Served
Locations Served
Please contact us at:
Main Center/ Intake: 215.752.1541
Child and Family: 215.757.8611
Intellectual Disabilities: 215.750.9898
Act/ CTT: 215.750.7060
FSP and 919 Durham Rd.: 267.569.1130
Blended Case Management: 267.587.2345
Administrative Offices: 267-587-2300
If this is an emergency, please contact Lenape Valley Crisis at 215-785-9765.
Penndel Mental Health Center (PMHC) complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. PMHC does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.
PMHC provides free aids and services to people with disabilities to communicate effectively with us, such as: qualified sign language interpreters, and written information in other formats (large print, audio, accessible electronic formats, other formats).
PMHC also provides free language services to people whose primary language is not English, such as: qualified interpreters, and information written in other languages
If you need these services, contact you may contact the PMHC intake worker, your assigned staff member or program director, or call 267-587-2300 ext. 1123 for the language assistance voice mailbox.
If you believe that Penndel Mental Health Center has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with: PMHC’s Corporate Compliance Officer, 919 Durham Road, Penndel, PA 19047, Phone: 267-569-1130, ext. 1913, Fax: 267-569-1148, or e-mail to doberreit@penndelmhc.org. You can file a grievance in person or by mail, fax, or email. If you need help filing a grievance, Doug Oberreit, Corporate Compliance Officer, is available to help you.
You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:
U.S. Department of Health and Human Services
200 Independence Avenue, SW
Room 509F, HHH Building
Washington, D.C. 20201
1-800-368-1019, 800-537-7697 (TDD)
Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html.
1. (Spanish) ATENCIÓN: si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. Llame al 267-587-2300 ext. 1123
2. (Russian) ВНИМАНИЕ: Если вы говорите на русском языке, то вам доступны бесплатные услуги перевода. Звоните 267-587-2300 ext. 1123
3. (Chinese) 注意:如果您使用繁體中文,您可以免費獲得語言援助服務。請致電 267-587-2300 ext. 1123。
4. (Vietnamese) CHÚ Ý: Nếu bạn nói Tiếng Việt, có các dịch vụ hỗ trợ ngôn ngữ miễn phí dành cho bạn. Gọi số 267-587-2300 ext. 1123
5. (Arabic) ملحوظة: إذا كنت تتحدث اذكر اللغة، فإن خدمات المساعدة اللغوية تتوافر لك بالمجان. اتصل برقم 267-587-2300 ext. 1123
6. (Nepali) धधधधध धधध धधध:धधधधधधध धधधधध धधधधधधधधध भन धधधधधध धधधधध धधधध धधधधधध धधधधधध धधधधधध धधधधध धधधधधध छ । धधध धधध धधधधध ध 267-587-2300 ext. 1123 ।
7. (Korean) 주의: 한국어를 사용하시는 경우, 언어 지원 서비스를 무료로 이용하실 수 있습니다. 267-587-2300 ext. 1123
8. (Cambodian, Khmer) ប្រយ័ត្ន៖ បរើសិនជាអ្នកនិយាយ ភាសាខ្មែរ, បសវាជំនួយខ្ននកភាសា បោយមិនគិត្ឈ្នួល គឺអាចមានសំរារ់រំបរើអ្នក។ ចូរ ទូរស័ព្ទ 267-587-2300 ext. 1123។
9. (French) ATTENTION : Si vous parlez français, des services d’aide linguistique vous sont proposés gratuitement. Appelez le 267-587-2300 ext. 1123
10. (Burmese) धधध: धधधधधधधधध(धधध)धधधधधधधधधधध धधधधधधधध धधधधधधधधधधधधधधधधधधधधधधधधधधधधध धधधधध धधधधधधधधधधधधधध 267-587-2300 ext. 1123
11. (Haitian Creole) ATANSYON: Si w pale Kreyòl Ayisyen, gen sèvis èd pou lang ki disponib gratis pou ou. Rele 267-587-2300 ext. 1123
12. (Portuguese) ATENÇÃO: Se fala português, encontram-se disponíveis serviços linguísticos, grátis. Ligue para 267-587-2300 ext. 1123
13. (Bengali) লক্ষ্য করুনঃ যদি আপনি বাাংলা, কথা বলতে পারেন, তাহলে নিঃখরচায় ভাষা সহায়তা পরিষেবা উপলব্ধ আছে। ফোন করুন ১-267-587-2300 ext. 1123।
14. (Albanian) KUJDES: Nëse flitni shqip, për ju ka në dispozicion shërbime të asistencës gjuhësore, pa pagesë. Telefononi në 267-587-2300 ext. 1123
15. (Gujarati) સુચના: જો તમે ગુજરાતી બોલતા હો, તો નન:શુલ્ક ભાષા સહાય સેવાઓ તમારા માટે ઉપલબ્ધ છે. ફોન કરો 267-587-2300 ext. 1123